Ask Us/General FAQ

How do I report a missed trash or recycling pickup?
How do I sign up for emergency alerts?
What mobile apps are available?
What service does the city provide for rodent control?
Whom do I call if my trash or recycling is not picked up?

Assessor

Are your maps on line?
Can I look up property values on line?
Do all assessments change at the same rate?
Do I have to file a Form of List?
I just moved. How do I let the Registry of Motor Vehicles know my new address?
I just registered a vehicle, when will I receive my excise tax bills?
What are the classes of property?
What is Commercial Property?
What is Industrial Property?
What is Open Space Property?
What is Residential Property?
What is the amount of my motor vehicle excise?
What is the Assessors email address?
What is the Assessors Fax number?
What vehicles are exempt from the motor vehicle excise?
When can I receive a partial abatement of the excise?
Where do I get a Plot Plan?
Where do I get an Elevation Certificate?
Who do I talk to if I have a late excise tax bill?

Benefits

Where can I find information about the city's health privacy policy?

City Clerk

Does my cat have to be licensed?
Does my pet need a rabies vaccination?
How can I apply for a variance?
How can I file a genealogical request?
How do I apply for a marriage license?
How do I file for damage claims against the city?
How do I get a birth certificate?
How do I get a copy of a death certificate?
How do I get a copy of my divorce decree?
How do I get a copy of my marriage certificate?
How do I get a dog license?
How do I get divorced?
How many pets can I own?
My club wants to hold a raffle/play Texas Holdem or other poker/run a bazaar for charity. What do we need to do?
What is the City Clerk’s Office?
What is the deadline for filing for a special permit?
What is the deadline for filing for a variance?
What is the next date for Zoning Board of Appeals public hearings?
What is the Open Meeting Law?
Where can I find a calendar of public meetings?
Where can I find a list of public ways in the City of Revere?
Where can I find business certificates?
Where can I get a City of Revere fee schedule?
Where can I obtain a Fishing and Hunting License
Where can I obtain a list of approved Drain Layers?
Where can I obtain infromation on the City Charter?
Where do I find a list of approved Constables?
Who manages Auto repair shop Licenses
Who manages Charity Raffle, bazaar, poker licenses
Who manages Home Business Certificates
Who manages Kennel Licenses
Who manages Transient Vendor licenses

City Council

Can I view past Council meetings online?
How can I find out who my Ward City Councilor is?
How do I get on the City Council agenda?
What are the City Council Sub-Committee assignments for 2019?
What is the next date for City Council public hearings?

Commission on Disabilities

How do I apply for an accessible parking spot on my street?
How do I contact the Commission on Disabilities?
How do I find out what Disability Services and Information are available from the State of Massachusetts?
How do I know if I am eligible for an accessible parking spot on my street?
How do I report someone misusing an accessible plate or placard?
What are the rules about accessible parking spots on my street?
What is the Commission on Disabilities?
When does the Commission on Disabilities meet?
Where can I get a form for a disabled vehicle license plate?

Community Health and Engagement

Do you have any volunteer opportunities for adults and youth?
How can I get involved in a neighborhood group?
How can I get involved in the Active Living Programs
How can I join the Community Supported Agriculture (CSA) program?
How can I report that there are no more dog waste bags at a dog park?
How can I sign up for the community garden?
How do I find out about neighborhood groups in my community?
How do I report broken playground equipment?
What are the Active Living initiatives?
What are the goals of the Food Justice Programs?
What do the neighborhood groups do?
What is Revere on the Move?
What is the Community Health and Engagement?
When and where is the Farmer's Market?
When do neighborhood groups meet?
Where can I get Senior Vouchers for the Farmer's Market
Where can I get Veterans vouchers for the Farmer's Market?
Where can I get WIC vouchers for the Farmer's Market?

Conservation Commission

Are there different types of flood plains?
Can I sell stuff on Revere Beach?
How do I contact the Conservation Commission?
How do I know if I am subject to the jurisdiction of the Conservation Commission?
How do I submit an appeal of a Revere Conservation Commission action, action lack of action, permit or denial of a permit to the Department of Environmental Protection?
How have environmental regulations changed?
Is my property in a flood zone?
What are the jurisdictional differences between the Department of Environmental Protection and the Conservation Commission?
What are the related environmental regulations?
What do I need to do if I am subject to the jurisdiction of the Conservation Commission?
What does the Conservation Commission do?
What is a flood plain?
What is a wetland?
What is an Area of Environmental Concern (ACEC)?
What is FEMA's jurisdiction in Revere?
What is the Conservation Commission?
What is the Department of Environmental Protection (DEP)?
What is the Federal Emergency Management Agency (FEMA)?
What is the Flood Insurance Rate Map (FIRM)?
What protections do wetlands enjoy?
What protections does Area of Environmental Concern (ACEC) status provide?
When does the Conservation Commission meet?
Where can I find information about the Sand Sculpture Contest?
Where can I find more information about Revere Beach?
Who appoints the members of the Conservation Commission?
Who do I call if there's an issue on the beach?
Who manages the beaches of Revere?

Consumer Affairs

Can you tell me if a business has any complaints against it?
How can I know if my complaint will be worthy of mediation services?
How do I contact my local Better Business Bureau?
How do I contact the Local Consumer Program (LCP) for Revere.
My landlord hasn't put the heat on and my apartment is cold. What should I do?
My new roof is leaking and the merchant won't return my calls. The business is in Revere. What can I do?
My truck has been in the shop for repairs for 2 months and their insurance will not pay for rental for that long
What are the kinds of questions that the Consumer Affairs Office answers?
What is the mission of the Consumer Affairs Office?
What is the service area for the Revere Consumer Affairs Office?
Where can I access forms to complete to file a Consumer Affairs complaint?
Where can I find information about the Lemon law?
Who can I talk with to follow up about a Consumer Affairs complaint?

Economic Development

Are there different types of flood plains?
Can I run a business out of my home?
Can I sell stuff on Revere Beach?
Do I need a permit to hang a sign?
Do I need a zoning variance to make changes to my property – e.g., an additional bedroom, a deck, a fence?
How can I buy land or property from the City?
How can I change the zoning classification for my property?
How can I determine the zoning for my property?
How do I contact the Conservation Commission?
How do I know if I am subject to the jurisdiction of the Conservation Commission?
How do I report a street or sidewalk in need of repair or replacement?
How do I submit an appeal of a Revere Conservation Commission action, action lack of action, permit or denial of a permit to the Department of Environmental Protection?
How have environmental regulations changed?
Is my property in a flood zone?
What are the dimensional requirements and allowable uses for my property as currently zoned?
What are the jurisdictional differences between the Department of Environmental Protection and the Conservation Commission?
What are the parking requirements in the current zoning?
What are the related environmental regulations?
What are the responsibilities of the Revere Planning Board?
What can I do to get a tree on or near my property:
What can I do to have a dead or diseased tree removed from on or near my property:
What do I need to do if I am subject to the jurisdiction of the Conservation Commission?
What does the Conservation Commission do?
What is a flood plain?
What is a Planned Unit Development (PUD)?
What is a Special Permit?
What is a variance?
What is a wetland?
What is an Area of Environmental Concern (ACEC)?
What is FEMA's jurisdiction in Revere?
What is the Broadway Signage Improvement Program?
What is the Broadway Storefront Improvement Program?
What is the Chapter 90 program?
What is the Community Development Block Grant (CDBG) Program?
What is the Community Improvement Trust (CIT) Fund?
What is the Conservation Commission?
What is the DCR Reservation?
What is the Department of Conservation and Recreation?
What is the Department of Environmental Protection (DEP)?
What is the Federal Emergency Management Agency (FEMA)?
What is the Flood Insurance Rate Map (FIRM)?
What is the Inflow & Infiltration (I&I) Fund?
What is the MassWorks Program?
What is the new homebuyers program?
What is the Planning Board?
What is the Revere Beach Design Review Committee?
What is the Revere Beach Partnership (RBP)?
What is the Revere Department of Planning and Community Development?
What is the Shirley Avenue Transformative Development Initiative (TDI):
What is the Site Plan Review Committee (SPRC)?
What is the Stormwater Management Policy?
What is the Zoning Board of Appeals (ZBA)?
What is Waterfront Square?
What is zoning?
What protections do wetlands enjoy?
What protections does Area of Environmental Concern (ACEC) status provide?
When does the Conservation Commission meet?
When does the Revere Planning Board meet?
Where can I find information about the Sand Sculpture Contest?
Where can I find more information about Revere Beach?
Who appoints the members of the Conservation Commission?
Who are the members of the Revere Planning Board?
Who do I call if there's an issue on the beach?
Who manages the beaches of Revere?

Elder Affairs

Are there days that the Shuttle Van service doesn't run?
How do I pay for a Shuttle Van Service coupon?
How do I request a return ride home on the Shuttle Van Service once I'm at my destination?
How far in advance do I need to call to reserve a Shuttle Van ride?
How much is a coupon for the Shuttle Van Service?
Is there a Meals Program at the Rossetti-Cowan Senior Center?
Is there a shuttle van service for seniors?
Is there a state agency affiliated with Elder Affairs where I can obtain help with Meals on Wheels, transportation, caregiver services, legal aid, etc.
My MBTA Senior/CharlieCard is expired. Where can I obtain another one?
What are the age requirements for the Revere Shuttle Van Service
What can I use the Shuttle Van Service for?
What is the telephone number at Revere Rossetti-Cowan Senior Center?
What meals does the Senior Center serve?
What proof of age methods does the Revere Shuttle Van Service take?
When does the Shuttle Van Service go to Walmart and Square One Mall?
Where can I find information about Senior Center activities?
Where can I find information about the Rossetti-Cowan Senior Center?
Where can I find the Senior Center menus?
Where can I find the Senior Center Newsletters?
Where is the Revere Rossetti-Cowan Senior Center located?
Will the Shuttle Van Service wait for me if I'm not ready at pick-up time?

Engineering

Can I see a City of Revere flood zone map online anywhere?
What is a flood zone and is my property located within one?
Where do I get an Elevation Certificate?

Fire Department

Do Revere Firefighters carry Narcan?
Do Revere Firefighters respond to medical calls?
How can I safely dispose of an oily rag?
How do I apply to be a firefighter?
How do I contact the Fire Prevention unit?
How do I obtain a Certificate of Compliance from the Fire Department when selling my 1- or 2-family home?
How many Fire stations does Revere have?
How many firefighters are there in Revere?
Should I call the Fire Department if I have a medical emergency?
What are the requirement for smoke and carbon monoxide detectors in buildings with 3 or more units?
What are the requirements for carbon monoxide detectors
What are the requirements for house numbers?
What are the requirements for landlords in maintaining carbon monoxide detectors?
What are the requirements for smoke detectors in 1- and 2-family homes?
Where can I access a permit application for installation of carbon monoxide technical options?
Where can I find a summary of home fire safety tips?
Where can I find fire permit and licensing forms?
Where can I find fire safety tips for aging parents?
Where can I find information about fireworks safety?
Where can I find resources for burn prevention?
Where can I find resources for candle safety?
Where can I find resources for carbon monoxide safety?
Where can I find resources for chimney and fireplace safety?
Where can I find resources for cooking safety?
Where can I find resources for dryer safety?
Where can I find resources for electrical safety?
Where can I find resources for grilling safety?
Where can I find resources for home heating safety?
Where can I find resources on fire safety for seniors?
Where can I get a list of fire hydrants in the city?
Who's in charge of Fire Prevention?

Health & Inspections

Are there any regulations on possession of common household animals (dogs, cats, other domestic pets, etc.)?
What is the Department of Health and Inspections?
What services does the public health nurse provide?
Where can I dispose of my medications and needles?
Who is the public health nurse?

Library

Can I park at the Revere Library?
Can I renew items I have checked out from the library?
How can I return an item to the library after hours?
How do I contact library staff?
How do I get a library card?
How do I search the catalog online?
How do I volunteer at the library?
How long can I keep an item checked out from the Library?
I lost my library card. How do I get a new one?
Is the Revere Library Handicapped Accessible?
What are the library's hours of operation?
What is the fine for overdue items from the library?
What is the Revere Library website?
What online resources does the library have?
Where do I find a schedule of library events?
Where is the Revere Public Library?
Who is eligible for a Revere Library Card?

Licensing Commission

But my manager just quit and left! Does that mean my license is suspended?
Do you pro-rate the license fees?
How can I apply for a variance?
How can I contact the License Commission?
How do I apply for alcohol licenses?
I don’t have Workers’ Compensation insurance. Do I still have to fill out the Workers’ Compensation Insurance affidavit in a license application?
I wish to start a livery service. Do I need a license?
I’ve changed the hours of my business/the name of my business. Do I need to let you know?
My club votes in new officers every year. We also provide a membership listing every year, as the law requires. Does that cover us?
My club wants to hold a raffle/play Texas Hold’em or other poker/run a bazaar for charity. What do we need to do?
My manager is resigning, and I need a new manager. Do I need to let you know?
What are Licensing Commission Office Hours?
What is the City License Commission’s Fee Schedule?
What is the City Licensing Commission?
What is the License Commission responsible for?
What licenses can I get from the License Commission?
When does the License Commission meet?
Where can I read the agenda for previous License Commission meetings?
Where can I read the minutes for previous License Commission meetings?
Who is the ABCC?
Who issues Clam Diggers Licenses
Who issues Fishing Licenses
Who issues Yard Sales Permits
Who manages Airport Shuttle Licenses
Who manages Auto repair shop Licenses
Who manages Automatic Amusement Devices
Who manages Bowling alleys
Who manages Buying and selling gold/silver/precious metals/jewelry
Who manages Carnivals
Who manages Cell Tower permits
Who manages Charity Raffle, bazaar, poker licenses
Who manages Check Cashing Service Licenses
Who manages Child-related Business Licenses
Who manages Commercial open-air parking lots
Who manages Common Victualler (e.g., restaurants, coffee shops, bakeries, ice cream shops)
Who manages Door to Door Solicitation Licenses
Who manages Dumpster licenses
Who manages Electrician Licenses
Who manages Entertainment (including radio or TV)
Who manages Flea Markets
Who manages Fortune teller
Who manages Home Business Certificates
Who manages Hotels, Inns, Motels
Who manages Kennel Licenses
Who manages liquor sales or service
Who manages Livery Licenses
Who manages Lodging or Rooming Houses
Who manages Motor Vehicle Sales (new, used, or junk)
Who manages Pawnbrokers
Who manages Pool tables
Who manages Second hand sales
Who manages Secondhand dealer Licenses
Who manages Special Licenses.
Who manages Taxi licenses
Who manages Transient Vendor licenses

Parks and Recreation

How can I contact Park and Recreation?
How can I register for Parks and Rec programs?
How can I stay up to date or receive notifications on current or changing activites?
How much do swimming lessons cost?
I want to learn how to swim, does Parks and Rec provide swimming lessons for all skill levels?
What does Revere Parks & Recreation offer in regards to recreational and or sports programming for kids?
When do swimming lessons meet?
Where can I find information on Recreation Department afternoon classes?
Where can I find information on Recreation Department April Vacation activities
Where can I find information on Recreation Department pre-school classes?
Where can I find information on Recreation Department Sports activities
Where can I find information on Recreation Department Summer Activities
Where can I find more information on the Aquatics Program?
Where can I find the Recreation Department activities schedule?
Where do I go to learn about how to rent a gym, field, or park?
Who can I contact for any other questions Regarding Parks and Recreation?
Who can I contact for the Aquatics Program?

Planning Board

What are the responsibilities of the Revere Planning Board?
When does the Revere Planning Board meet?
Who are the members of the Revere Planning Board?

Police Department

After filing an initial stolen property report, I have discovered additional items missing. What do I do?
Can I get a police record faxed to me?
How can I access a Hackney License Application?
How can I file a Public Records Request with the Police Department?
How can I file an online report of an incident with the Police Department?
How can I find information about Police Details?
How can I get a copy of a police record?
How can I get cars on my street to slow down?
How can I report a Road Rage incident?
How can I request that the police remove a vehicle in front of my house?
How do I change my license and vehicle registration address?
How do I contact the Traffic Department of the Revere Police?
How do I reach the Property Evidence Officer?
How do I reach the Revere Police Criminal Investigation Division / Detective Bureau?
How do I reach the Revere Police Domestic Violence Unit?
How do I report junked vehicles on private property?
I need to get fingerprinted for my employer. What do I do?
My car was broken into and a report was filed. Will a detective be contacting me?
My house was broken into and an initial report has been filed. Now what do I do?
My vehicle was towed during a snow emergency by the police department. What do I do?
What are the responsibilities of the Revere School Police?
What is the Revere juvenile Gang Unit?
What records does the Police Records Division maintain?
Where can I find Massachusetts Registry of Vehicle forms and information?
Where can I get a form for a vehicle accident report?
Where can I get information about applying for a License to Carry (LTC) or Firearms Identification (F.I.D.) card?

Retirement Board

How do I find the state laws around the municipal retirement system?
How does my municipal retirement allowance affect my Social Security benefits?
What agency oversees the state retirement system?
What is the Government Pension offset for Social Security?
When are Retirement Board meetings?
When do retiree deposits arrive?
Where can I appeal the decision of the Revere Retirement Board?
Where can I find a retirement guide for municipal employees?
Where can I find the PERAC audit report for the City of Revere Retirement System?
Where can I get information about the Windfall Elimination Provision?
Who are the members of the Retirement Board?
Who do I contact if I have a question about retirement from City of Revere service?

Solicitor

Can the Solicitor give me legal advice?
How can I get an interpretation for a legal matter
How do I file a claim against the city?
How do I find information about city ordinances?
How do I get legal assistance?
How do I make a claim against the city of Revere?
How do I reach the Solicitor's Office?
What is the Solicitor's Office?
What is the status of my claim that was filed with the City Clerk?
When should the public contact the Solicitor's Office?
Where can I receive legal advice for private matters involving tenant/landlord matters?
Who do I contact if I have a complaint against a Revere business?

Substance Use Disorder Initatiatives (SUDI)

Are interactions with that SUDI Office confidential?
Does SUDI collaborate with other municipal departments?
How can I find a complete list of treatment facilities and services offered?
How does one go about accessing Narcan?
How does one receive services?
How is the SUDI Office funded?
What are the main reasons someone would contact SUDI?
What does the SUDI Office staff do?
What grants does the SUDI Office manage?
What is the SUDI Office?
What types of services does SUDI offer, and are there any fees?

Veteran Services

How can I acquire my DD214?
How can I acquire my military medals or replacements?
How can I donate items for troop care packages?
How can I get a copy of my military records?
How can I get a Grave Marker or Headstone for a veteran?
How can I get a service dog?
How can I get a Veteran's ID Card
How can I get hearing aids?
How can I get information on veteran employment assistance?
How can I get involved with Revere Veteran events?
How can I participate in the Revere Veteran Food Bank?
How can I start a VA claim?
How do I apply for a death benefit for a deceased family member?
How do I apply for a service connected disability rating?
How do I apply for a VA Home Loan?
How do I apply for an abatement as a veteran?
How do I apply for education assistance through the VA?
How do I apply for the Massachusetts Annuity?
How do I apply for the Welcome Home Bonus?
How do I apply for veteran housing?
How do I enroll in VA Healthcare?
How do I obtain a Veteran License Plate or add a Veterans' Indicator to my drivers license?
How do I submit a memorial pole request?
What is Aid & Attendance (A&A)?
What is proper flag disposal etiquette?
What is the Chapter 115 benefit and how can I apply?
What veteran groups are "safe" to send money to?
Where can I get legal assistance?
Where can I get PTSD and Mental Health Help?

Zoning Board of Appeals

How can I apply for a variance?
What is the deadline for filing for a variance?
What is the next date for Zoning Board of Appeals public hearings?

Can't find what you're looking for? Create a request for service